As the company grew, the writing suffered from inconsistent voice, dense corporate jargon, and a lack of clear structural standards.
It was difficult to onboard writers. I needed to move us from prescriptive, fragmented documentation to a cohesive, accessible, and functional system.
I developed a comprehensive, scalable writing style guide designed to ground all company communication in human, direct, and accessible principles.
Voice shouldn't just be abstract adjectives.
I built a practical matrix that translated our core personality into actionable writing rules and adapted them across different tones.
Accessibility was the foundation and not a separate checklist. It was introduced early and reinerated througout.
Consistency comes from simple, easy-to-follow rules.
Set company standards across writing style, grammar, mechanics, and word choice.
Properly chunking information ensures readers can understand and follow.
Built repeatable content blocks, with rules for how to improve the reader's understanding.
Set clear, simple guidelines on when and how to use images to improve content.
Set clear writing rules used across communications.
Built a reference that was simple to access, reference, and scale.
Speed up writing by building a repeatable, cohesive set of writing tools.
Built consistency to ensure all content sounded like the brand.
The full writing style guide is available for review upon request.